Primary Details

Time Type: Full timeWorker Type: Employee

• Location: Sydney, NSW
• Type: Fixed term opportunity (parental leave cover – 12 months)
• Hybrid role, Happy to talk flexible working

The Opportunity

This leadership role focuses on driving strategic data engagement and AI adoption best practice across QBE’s Australia-Pacific (AUSPAC) division. The role aims to standardise data practices across AUSPAC data communities, accelerate data literacy, and leading AI adoption best practices to strategic AI initiatives so that data risk mindsets and responsible AI behaviours are embedded across impacted business areas.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As Head of Data Community and AI Adoption, you will be responsible for growing and nurturing a collaborative data culture across QBE’s AUSPAC division. You will bring a unique blend of data expertise and business acumen, leveraging strategic communication and engagement skills to inspire senior leaders and teams to embrace the value of data and AI. Your leadership will be instrumental in embedding positive AI behaviours and empowering data communities to share knowledge, celebrate success and continuously improve.

Responsibilities include:

• Drive compelling storytelling to communicate the value of data and AI across AUSPAC leadership and cross-divisional forums, ensuring alignment with AUSPAC’s overall Data & Analytics strategy
• Lead strategic engagement initiatives to strengthen federated data communities, applying influence and negotiation skills to embed common data practices and foster effective data collaboration across business units
• Design and deliver integrated learning programs that enhance data literacy and understanding across AUSPAC, partnering with People and L&D teams to ensure relevance and alignment with broader strategic workforce needs
• Oversee adoption of Data & AI initiatives, embedding responsible AI behaviours and data risk mindsets, while tailoring policies and standards to support effective implementation and mitigate regulatory risk.
• Execute high-impact engagement activities and presentations that translate complex data concepts into simple business language, leveraging behavioural science to drive adoption and reduce change-related risks.
• Nurture a collaborative, high-performing team culture through mentorship, coaching, and continuous improvement, promoting inclusivity and knowledge sharing to sustain engagement and innovation.

About you:

To succeed in the Head of Data Community & AI Adoption role, you will need a unique blend of technical expertise, strategic leadership, and exceptional communication skills. This position demands the ability to navigate complex change, influence diverse senior stakeholders, and foster a culture of data literacy and responsible AI adoption across AUSPAC.

• Deep understanding of the insurance industry, complemented by experience in building and nurturing data communities and demystifying data concepts.
• Advanced transformation and enterprise-wide change management capabilities, with a proven track record of delivering strategic change initiatives across large organisations.
• Comprehensive knowledge of AI tools, data platforms, and automation technologies, alongside an understanding of workforce considerations tied to Data & AI governance policies and standards.
• Exceptional communication and stakeholder engagement skills, including the ability to inspire and influence at all levels, supported by strong relationship-building, negotiation, and strategic storytelling.
• Strong analytical and problem-solving abilities, with the capability to interpret engagement, learning, and adoption data to design actionable improvements, while demonstrating adaptability and innovative thinking in fast-paced environments.
• Proven experience collaborating with Group and Divisional stakeholders to achieve aligned outcomes and foster a collaborative data culture.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.

Skills:

Analytical Thinking, Coaching for success, Critical Thinking, Data Science, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Presenting with Impact, Process Improvements, Report Writing, Risk Management, Stakeholder Management, Statistical Analysis, Team Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.