Primary Details

Time Type: Full timeWorker Type: Employee

Please see more information about QBE careers here

• Parramatta or Newcastle

• Permanent, full-time role

• Happy to talk flexible working

The Opportunity

This is an exciting chance to provide high-level support to the Head of Nominal Insurer and the broader NSW workers compensation team. You’ll play a key role in keeping operations running smoothly, managing priorities, and ensuring seamless communication across the business. If you thrive on organisation, discretion, and making things happen behind the scenes, this role is for you.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

• Deliver proactive administrative support to the Head Of, ensuring alignment with departmental priorities and business plans.

• Organise and manage internal and external meetings, while supporting broader team events such as town halls and planning days, including handling logistics, taking minutes, and tracking actions

• Coordinate travel itineraries and handle confidential matters with professionalism and discretion.

• Maintain accurate filing systems and manage incoming correspondence promptly for easy accessibility.

• Screen, prioritise, and redirect communications to ensure timely responses and effective stakeholder engagement.

About you

• Prior experience as a Personal Assistant is advantageous however not essential - transferable skills are equally valued

• Highly organised with strong time management skills, able to prioritise competing tasks and maintain attention to detail under pressure.

• Excellent communication and interpersonal skills to build strong relationships and manage stakeholder expectations effectively.

• Proficient in Microsoft 365 applications and quick to learn new systems, with a proactive approach to problem-solving.

• Demonstrates initiative, curiosity, and a willingness to try new things, think creatively, and support broader team objectives.

• Flexible and collaborative, keen to expand skills and contribute to the wider Workers Compensation function and People Risk team.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here.

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com

Skills:

Business Management, Communication, Critical Thinking, Customer Service, Demand Management, Financial Management, High Accuracy, Intentional collaboration, Legal Administrative Support, Managing performance, Meeting Management, Prioritization, Risk Management, Stakeholder Management, Travel PlanningApplication Close Date: 22/01/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.