Primary Details

Time Type: Full timeWorker Type: Employee

• Location: Perth
• Type: Permanent, full time
• Hybrid role, Happy to talk flexible working

The opportunity

We have a rare opportunity for an experienced Client Relationship Lead to join the Client Partnerships team in Perth. Reporting to the Head of Client, Distribution you will be responsible for leading the People Risk Client Relationship team. You will be accountable for the strategy for Key Account People Risk clients, including retention and uncovering opportunities for growth.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As Client Relationship Leader you will be the voice of the client in our business and will work across different business units to bring the best of QBE to client’s programs.

Key responsibilities will include;

• Lead and develop a small, high-performing team of Client Relationship Managers
• Build strong, trusted relationships with major clients and brokers.
• Develop and execute the People Risk Client retention & new business strategy
• Collaborate closely with underwriting, claims and other teams to facilitate delivery of client strategy.
• Actively promote the People Risk value proposition in market

About you

The ideal candidate for this role will have a strong background in the insurance industry, with a working knowledge of Underwriting and Distribution. You will also have;

• Strong market presence and knowledge of People Risk/Workers Compensation
• Experience in client relationship management with large or complex clients
• Previous team leadership experience, with a coaching and development mindset
• Commercially astute, client-focused and confident engaging senior stakeholders
• Salesforce experience preferred

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• A range of discounts on insurance products, car hire, hotels, goods and services

To learn more about benefits of working with us, click here.

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

APPLY NOW and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com

Skills:

Analytical Thinking, Business Development, Business Partner Management (BPM), Collaboration Tools, Critical Thinking, Insurance Sales, Intentional collaboration, Managing performance, Marketing, Negotiation, Research Analysis, Revenue Growth, Risk Management, Stakeholder Management, Strategic PlanningApplication Close Date: 10/03/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.