Underwriting Assistant

Role Highlights

• This is a 12 Month Fixed Term Contract Role based in Vancouver, Toronto

• A varied, hands-on role that sits at the heart of underwriting operations, combining technical policy support, stakeholder engagement, and process improvement.

• The salary range for this role is between $65,000 - $70,000 CAD, depending on experience

The Opportunity:

This role plays a key part in supporting underwriting activity across the full policy lifecycle, from new business through to renewals, MTAs, and cancellations. You’ll work closely with underwriters, operations colleagues, and other internal stakeholders to ensure policies are managed accurately, processes run smoothly, and customers receive consistent and timely service. It’s an opportunity to build strong technical and operational knowledge while contributing to continuous improvement across the business.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your New Role:

• Support the full policy lifecycle, including new business, mid-term adjustments (MTAs), renewals, cancellations, and lapses.

• Manage credit control activities, ensuring closings are received within 30 days of policy inception.

• Support the underwriting of new business, MTAs, and renewals in line with Governance Underwriting Standards and Product rules.

• Develop and maintain strong knowledge of distribution systems, processes, and ways of working.

• Maintain up-to-date knowledge of insurance guidelines, policy wordings, and regulatory or product changes.

• Provide underwriting customer service support to intermediary and direct customers.

• Build effective working relationships and communicate clearly and timely with internal stakeholders.

• Identify opportunities for process improvements and support the implementation of best practices to reduce costs and improve efficiency.

• Participate in internal and external meetings to share knowledge, support strategy, and promote consistent practices.

• Contribute to continuous quality improvement and ongoing self-development.

About you:

• Experience supporting underwriting activities across new business, MTAs, and renewals within an insurance environment, preferably for a large Property product

• Working knowledge of insurance policies, guidelines, and regulatory or product requirements.

• Preferred experience with MS Office, Lineage & EPIC software programs

• Strong attention to detail, with the ability to manage multiple tasks and meet deadlines.

• Comfortable working with systems and processes, and keen to build and maintain technical knowledge.

• Able to communicate clearly and build effective working relationships with a range of internal stakeholders.

• Interested in continuous improvement, learning, and contributing to better ways of working.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from.

To learn more about benefits of working with us, click Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner

• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

To learn more about our achievements, click here

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.