Primary Details

Time Type: Full timeWorker Type: EmployeeWith hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment.

Reinsurance Team Leader

• London / Chelmsford

• Hybrid working

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We have an exciting opportunity for a Reinsurance Team Leader to join our Reinsurance Operations Team on a full-time permanent basis. With global exposure across complex reinsurance programs, broad risks and multi-line products this role will partner across the business gaining a variety of exposure.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role:

Reporting directly to the Intercompany and Facultative Reinsurance Manager, you will be responsible for the Reinsurance Intercompany process with QBE’s Captive and the RI Operations Reinsurance Team, ensuring that QBE European Operations meets its obligations in respect of this important area. You will be part of a team in the UK, with an offshore function based in the Philippines.

Your main responsibilities:

• Intercompany Credit Control responsibilities, working closely with our QBE Captive.

• Develop and maintain relationships with internal stakeholders, specifically QBE Captive, Reinsurance Operations Team, Outwards Credit Control, Group Treasury and Finance Teams, ensuring that high standards of service are maintained and improved upon.

• Respond to queries promptly relating to premium and claim settlements.

• Working closely with the different teams within Finance, to ensure prompt premium and claim settlements.

• Set target KPI’s to control aged debt and cash allocation for Intercompany settlements and develop plans to achieve.

• Perform peer review for tasks completed by the Offshore Reinsurance Team.

• Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.

• Running reports to extract and analyse data in Excel and Power BI.

About You:

• Knowledge or Reinsurance business (essential)

• Credit Control experience

• Intercompany experience

• A high level of numeracy and literacy.

• Good interpersonal and communication skills.

• Organisational and analytical skills, and the ability to prioritise work.

• Experience using Duck Creek Reinsurance (advantageous)

• Knowledge of Power BI (advantageous)

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a year with the option to buy up to 2 additional days.

• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.

• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

• Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.

• Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.

• Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

To learn more about benefits of working with us, click Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year

• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

To learn more about our achievements, click here

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.

Skills:

Adaptability, Claims Settlement, Commercial Acumen, Conflict Resolution, Critical Thinking, Insurance Claims Processing, Intentional collaboration, Managing performance, Mentorship, Personal Initiative, Project Delivery, Regulatory Compliance, Reinsurance, Risk Management, Team Development

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.