IT Persistent Business Analyst

• Location: London

• Type: Permanent

• Hybrid role, happy to talk flexible working

The Opportunity

QBE Europe is recruiting for IT Persistent Business Analyst to join a well-established Transformation and Technology team. The Persistent Business Analyst will provide portfolio level continuity and resilience across the International Markets and Multinational change portfolio. The role will mitigate delivery risk arising from Business Analyst absence, support short duration and early-stage initiatives, and accelerate the creation of consistent As-Is process documentation.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

Continuity & Leave Cover

• Maintain essential analysis activity during leave periods to minimise delivery disruption

• Provide short-term continuity support during unplanned or sickness absence, subject to availability

• Focus on maintaining delivery momentum rather than advancing additional scope

Short Duration & Early-Stage Initiative Support

• Support small, well defined, timeboxed initiatives, including:

• Early discovery and scoping

• Exploratory analysis and options development

• Initiative shaping and mobilisation support

As-Is Process Documentation

• Produce and maintain consistent As-Is process documentation across IM and MNL

• Build reusable process knowledge assets to reduce reliance on individual BA knowledge

• Improve portfolio level understanding of current state processes and flows

Stakeholder Engagement & Facilitation

• Facilitate workshops to support discovery, shaping and stakeholder alignment

• Engage effectively with a wide range of business and technology stakeholders

About you

• Proven experience as a Business Analyst supporting multiple initiatives or portfolios

• Strong experience across discovery, shaping and early delivery phases

• Quick to build understanding of unfamiliar business areas, operating processes and key stakeholders

• Comfortable reprioritising and moving between concurrent initiatives as needed

• Strong requirements elicitation, analysis and documentation skills

• Experience producing As-Is process documentation

• Confident facilitator of workshops and stakeholder discussions

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 30 days holiday a year with the option to buy up to 2 additional days.

• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

To learn more about benefits of working with us, click Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

Insurance Post British Insurance Awards 2025:

• Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

To learn more about our achievements, click here

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.