Primary Details

Time Type: Full timeWorker Type: Employee

• Location: Melbourne VIC or Parramatta, NSW

• Fixed term contract until 1st of November - Full time hours.

• Hybrid Working

About the opportunity:

We currently have an opportunity for an experienced Technical Specialist to join our Comcare Workers Compensation team. You will be supporting the claims team on a diverse portfolio of claims ranging from new to long tail claims as well as completing reconsiderations, and will be accountable for providing coaching, training and advice to Case Managers on legislative, legal and technical claim strategies.

About QBE:

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• Life Leave, supporting the life events we all experience, leaving your annual leave for rest.

Your responsibilities will include:

• Delivering prompt and effective specialist technical claims advice

• Working together with the Leadership team, to provide guidance and support to maximise outcomes.

• Ensure compliance with all legislation, industry codes and company policies. Actively monitor developments within the industry to continuously develop knowledge of insurance guidelines, policy changes and modifications.

• Identify opportunities to review, develop and modify processes, procedures, standards and guidelines that support innovation, improved performance and improved customer experience.

Your story so far:

• Must have extensive experience in Comcare Workers Compensation claims role or similar role

• Broad knowledge of Workers Compensation laws and compliance obligations

• Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management

• Excellent people, communication, written, and networking skills

• Demonstrated ability to work towards set targets and compliance measures

• Sound computer skills and an ability to prioritize

Benefits:

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• Life Leave, supporting the life events we all experience, leaving your annual leave for rest

To learn more about benefits of working with us, click here.

How to Apply:

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.

To keep an eye on future opportunities with QBE through our careers page Careers | QBE Insurance Group, as your background and expertise could be a great fit for other roles down the line. you can sign up for job alerts.

Skills:

Analytical Thinking, Claims Settlement, Complex Claims, Critical Thinking, Customer Service, Decision Making, Detail-Oriented, Emotional Awareness, Individual Resilience, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Regulatory Compliance, Risk ManagementApplication Close Date: 30/04/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.