Operations Manager (Finance)

qbe

qbe

Accounting & Finance, Operations

Metro Manila, Philippines · Cebu City, Cebu, Philippines

Posted on Apr 17, 2026

Primary Details

Time Type: Full timeWorker Type: EmployeeOverall responsible of Finance Services activities and output in accordance with relevant accounting and regulatory standards and within the terms of Service Level Agreement. These services include Financial Accounting and Operations, Management and Regulatory Reporting, Taxation, Internal Controls, and other activities within the scope of Finance.Primary Responsibilities • Ensure compliance with Australian Office reporting timeframes, accounting standards and regulatory requirements •Ensure continuous professional development, updated with changes in international accounting, tax and other relevant regulatory standards •Lead the investigation and resolution of highly significant accounting and process issues •Responsible in submission of requirements, response to queries, and resolution of issues from recurring and ad-hoc audit activities by internal and external regulators •Manage stakeholders in line of business and maintain customer focused objectives in the delivery of services •Meet productivity, quality, savings, and cost targets through process review that drives a culture of continuous improvement •Responsible for driving the performance of finance team and team members’ continuous growth and development through training and coaching •Make judgements on the effectiveness of controls and suggest improvements •Lead the implementation and maintenance of business strategies and operational objectives of Finance Services •Develop programs and frameworks that improve the Service Level Agreement and Key Performance Indicators •Responsible for the monitoring and overall completion of quality deliverables on a timely manner •Maintain regular communication with peers across QBE as appropriate to ensure consistency, transfer of knowledge, and sharing of best practices •Promote and ensure self and team compliance with QBE and Enterprise Services’ objectives and policies Required Education • Bachelor's Degree or equivalent combination of education and work experience Required Experience • 10+ years relevant experience Preferred Competencies/Skills • Technical skills required for the role such as accounting, tax, and reporting •Strong analytical skills •Excellent problem-solving skills •Excellent presentation, verbal, and written communication skills •Strong people management skills •Effective planning skills and time management •Adept at developing and implementing performance metrics •Strategically skilled •Excellent team & morale building skills •Leadership and coaching skills •Ability to motivate staff to perform at a high level of competency •Effective planning skills and time management Preferred Education • Bachelor's Degree or equivalent combination of education and work experience Preferred Education Specifics • Accounting or Finance Preferred Experience • 5 years experience managing teams in the finance services Preferred Licenses/Certifications • CPA is a preference Preferred Knowledge • Working knowledge of the insurance and reinsurance business •Knowledge in Financial Planning and Analysis •Knowledge in Statutory Reporting and dealings with external regulators •Substantial shared services technical knowledge and skills •Comprehensive knowledge of performance metrics utilization •Sound knowledge of Workforce Management (Call Centre Metrics and Mathematics) •Budgeting Management •Reporting and Analytic capability QBE Cultural DNA • Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements: •We are customer-focused •We are technical experts •We are inclusive •We are fast-paced •We are courageous •We are accountable •We are a team •All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job Type • Manager Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Analytical Thinking, Commercial Acumen, Communication, Cost Management, Critical Thinking, Financial Accounting, Financial Data Reporting, Financial Products, Intentional collaboration, Managing performance, Process Improvements, Risk Management, Stakeholder Management, Talent Management, Team Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.