Primary Details

Time Type: Full timeWorker Type: Employee

Role Highlights

• Location: Sydney

• Type: Permanent, full time

• A key business-facing role, partnering with leaders to lead continuity planning and exercises that safeguard QBE’s critical operations.

• Hybrid role, Happy to talk flexible working

• Click here to discover what it's like to be a part of QBE Group

The opportunity

Join QBE as a Senior Business Continuity Specialist, where you’ll be part of a highly regarded team of industry-recognised leaders and subject matter experts. This role is pivotal in partnering across the business to safeguard critical operations and ensure continuity across our operations.

About QBE

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

You will support Head of Business Continuity and Resilience in the design and continuous improvement of business continuity and operational resilience practices, working closely with leaders across the organisation. A key part of your role will be facilitating discussions, leading exercises, and confidently guiding stakeholders through complex disruption scenarios to ensure the business is prepared and resilient.

• Partner with business leaders to coordinate and deliver the business continuity management (BCM) lifecycle, including impact assessments, plan reviews, and testing

• Develop and maintain business continuity plans and recovery strategies

• Facilitate critical operation assessment and define impact tolerances with stakeholders

• Design and lead scenario testing, training and simulation exercises, confidently facilitating sessions and guiding decision-making

• Provide trusted advisory support during incidents and contribute to post-incident reviews

• Collaborate with stakeholders to assess third-party resilience and strengthen contingency planning

About you

You are a pragmatic and credible business partner with experience in business continuity, resilience, or risk. You build strong relationships with stakeholders, confidently lead conversations and workshops, and translate complex requirements into practical solutions. You enjoy working collaboratively and bring a continuous improvement mindset.

• Proven experience in business continuity, operational resilience, or risk management, including understanding of crisis management and BCM frameworks or standards (e.g. ISO 22301) and CPS230

• Demonstrated ability to coordinate and manage multiple tasks while maintaining strong attention to detail

• Experience developing business continuity plans and recovery strategies

• Strong facilitation skills, with the ability to lead workshops, exercises, or simulations

• Demonstrated ability to engage and influence senior leaders

• Experience in regulated environments (financial services advantageous)

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.

Skills:

Analytical Thinking, Business Continuity, Communication, Crisis Management, Critical Thinking, Customer Service, Customer Value Management, Decision Making, Incident Response, Intentional collaboration, Managing performance, Risk Management, Stakeholder Management, Strategic Advisory, Waterfall ModelApplication Close Date: 10/07/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.