Senior Microsoft 365 Specialist
Qic
Brisbane, QLD, Australia
Posted on Dec 12, 2025
About the role
Contract: 12 Months
Join a high-performing team with solid tenure and a wealth of experience in delivering cutting-edge digital workplace solutions. Reporting to the Digital Workplace Lead, you’ll play a pivotal role in engaging with business units and stakeholders to understand their needs and deliver intuitive, best-practice solutions using Microsoft 365 and client-focused products. This is your opportunity to drive meaningful work forward in a supportive environment that values open communication, collaboration, and flexibility — with 2 days in the office and 3 days from home.
Key responsibilities:
- Lead best-practice guidance across Microsoft 365: Dynamics 365 (CRM), Power Platform, Teams, SharePoint.
- Engage stakeholders, gather requirements, and deliver advisory services with mock-ups and proof-of-concepts.
- Analyse processes, identify automation opportunities, and leverage AI tools like Microsoft Copilot.
- Design, implement, and test new features; produce high-level documentation.
- Contribute to governance frameworks and maintain roadmap alignment with Microsoft 365 capabilities.
- Manage risks and ensure secure, reliable services.
- Support and optimise the Digital Workplace ecosystem through continuous improvement.
About you
- IT qualifications or equivalent certifications and experience.
- Strong experience with Microsoft 365 technologies: Dynamics 365, SharePoint, Teams, Power Platform (Power Apps, Automate), Power BI, Copilot Studio, Dataverse, AI Builder.
- Skilled in advising, designing, and implementing practical solutions with automation focus.
- Ability to configure and build custom Dynamic 365 solutions (plug-ins, JavaScript) and explore AI innovations.
- Knowledge of Azure ecosystem, DevOps pipelines, Agile delivery, and governance.
- Advanced skills in end-to-end solution delivery and stakeholder engagement.
- Collaborative, client-focused, adaptable, and detail-oriented.
Join a high-performing team with solid tenure and a wealth of experience in delivering cutting-edge digital workplace solutions. Reporting to the Digital Workplace Lead, you’ll play a pivotal role in engaging with business units and stakeholders to understand their needs and deliver intuitive, best-practice solutions using Microsoft 365 and client-focused products.