Our team is searching for an experienced HR Systems Specialist for a 12-month contract to support and enhance our People & Culture enabling technology, with a primary focus on Oracle HCM Cloud and associated SaaS platforms.

This role plays a critical part in optimising our current HR systems, delivering remaining Oracle HR modules, and ensuring an intuitive, efficient end-user experience. You’ll work closely with HR, Technology, Finance, and other corporate functions to drive continuous improvement, system stability, and value realisation from our HCM investment.

The Role

Reporting into the Manager People Operations & Systems, you will act as a key escalation point for HR system issues, while also contributing to system optimisation, release management, and future enhancements. The role combines hands-on operational support with strategic optimisation, requiring strong technical knowledge, stakeholder engagement, and a process-driven mindset.

You’ll be instrumental in ensuring Oracle continues to evolve in line with business needs, industry best practice, and Oracle’s product roadmap.

Key Responsibilities

System Operations

• Act as an escalation point for troubleshooting and resolving system issues
• Maintain and update process maps, operating procedures, and user documentation in partnership with subject matter experts
• Support ongoing system monitoring, audit, and process compliance
• Perform general system maintenance and configuration updates

Optimisation & Continuous Improvement

• Support quarterly Oracle HCM release cycles, including configuration updates, regression testing, and adoption of new features
• Manage BAU enhancement requests, ensuring appropriate triage, testing, impact analysis, and documentation
• Facilitate requirements gathering, scope definition, and feasibility analysis for system changes
• Partner with HR SMEs to resolve user pain points and improve system engagement
• Maintain oversight of system integrations and support ongoing improvements
• Promote best practice and industry standards while driving efficiency and cost-effective delivery
• Monitor Oracle Cloud product updates and roadmap, raising Customer Connect ideas and workarounds where appropriate

• Prioritise and manage severity-one issues, ensuring clear communication and interim solutions

About You

You are a systems-focused HR professional who enjoys solving complex problems, improving processes, and working across functions.

You will bring:

• A tertiary qualification in Human Resources or equivalent practical experience
• Strong, hands-on experience with Oracle HCM Cloud
• Solid understanding of HR functional areas and cyclical programs (e.g. recruitment, performance, compensation)
• Proven ability to collaborate with and influence HR stakeholders to drive system optimisation
• A structured, disciplined, and autonomous working style
• Creative problem-solving skills and the ability to design practical solutions to complex requirements

About QIC:

As one of Australia’s leading institutional investment managers with more than A$100billion in assets under management, we have a presence across four continents, seven offices and assets across global markets.

At QIC, we believe in shared value — where delivering strong investment returns can go hand in hand with doing good for our clients, people and communities. If we invest well, we will all do better together.

Life at QIC:

We know that our people perform at their best when they feel a sense of belonging and are encouraged to bring their authentic selves to work every day. We provide a supportive work environment where everyone can thrive and feel valued for their meaningful contribution in delivering for the prosperity of our clients, people and communities.

Joining QIC, you can contribute to our employee led networks that champion our diversity, equity and inclusion strategy, which consists of five key pillars: Gender Equality, LGBTQ+, Accessibility, Cultural & Linguistic Diversity, and First Nations People.

Other reasons to join us:

• Flexibility and hybrid options encouraged – certified Family Inclusive Workplace
• Recharge leave – additional 3 days leave per year
• Annual fitness/home office reimbursement
• Ability to swap public holidays for those of personal, cultural or religious significance
• 26 weeks gender-neutral paid parental leave
• Financial study assistance and study leave
• Community leave for supporting the causes you love
• Development opportunities to extend, expand and enhance your growth

At QIC, we welcome and encourage applications from Aboriginal and Torres Strait Islander people, the LGBTQI+ community, people with disabilities and people from all cultural backgrounds. We have an equitable, barrier-free application process so please inform us of your accessibility requirements in your application or you can reach out to our Talent Team on 07 3360 3800

QIC is sourcing directly for this role and is not engaging recruitment agencies. We do not accept unsolicited resumes, and QIC is not responsible for any fees associated with unsolicited submissions.

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We're looking for an experienced HR Systems Specialist for a 12-month contract to support and enhance our People & Culture enabling technology, with a primary focus on Oracle HCM Cloud and associated SaaS platforms. This role plays a critical part in optimising our current HR systems, delivering remaining Oracle HR modules, and ensuring an intuitive, efficient end-user experience. You’ll work closely with HR, Technology, Finance, and other corporate functions to drive continuous improvement, system stability, and value realisation from our HCM investment.