Responsibilities
Positioning & Messaging Framework - Developing positioning and messaging that clearly communicates how RecordPoint products solve audience challenges.
Product Features & Benefits - Producing collateral that outlines RecordPoint product features in terms of real customer benefits and workflow improvements.
Stakeholder Management and Team Collaboration - Collaborating with the Product team, Engineering teams and customer-facing teams (Sales, Customer Success, and Support) to share insights and understand our customers' challenges better.
Competitive Analysis - Conducting competitive analysis to highlight differentiators and maintain comparison tools.
Audience Interviews - Interviewing customers and prospects to understand their complete workflows and pain points.
Audience Research & Persona Development - Building and maintaining detailed audience personas based on research and behavioral insights.
Product Launch Planning & Execution - Planning and executing product launches that address specific market needs and align with company goals.
Pricing & Packaging - Working with the Product team to define and refine pricing and packaging based on audience segments and value perception.
Sales Enablement Content - Creating sales enablement content that supports the buying process and highlights product fit.
Customer Marketing Strategy - Leading customer marketing efforts that turn satisfied users into brand advocates and storytellers.