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Senior Director - Commercial



This job is no longer accepting applications

See open jobs at Redbubble.
Sales & Business Development
San Francisco, CA, USA
Posted on Thursday, December 21, 2023

Who is Redbubble

As the world's largest marketplace for independent artists, our purpose is to create and inspire new ways of experiencing connection and a sense of belonging for every person. From everyday things, to the very thing, we connect people to millions of designs on any product, on demand.

Welcome to a place that will celebrate your achievements, celebrate you solving the hard problems not just the fixes and celebrate you rapidly getting to the core of the issue rather than striving for the perfect answer.

The Role

The Senior Director, Commercial will drive impact across our marketplace through leading strategic initiatives and operations across our Merchandising, Pricing, Biz Ops and FP&A teams. This is a great opportunity within a leading global marketplace for a candidate with a strong track-record in Commercial teams in an e-commerce or marketplace environment. This role will report directly to the Redbubble CEO and is ideally based out of our San Francisco office.

Key Accountabilities:


  • Own the development and execution of our product line strategy across the marketplace including new products, ensuring Redbubble is continually refining our product line strategy to support financial targets.
  • Identify opportunities to expand/enhance our product line to capitalize on consumer trends, sunset or improve underperforming products.
  • Identify new approaches for growing the business, driving initiatives to increase category awareness, and create processes to better manage the performance of categories over the long term.
  • Use data and analytics to drive category insights and recommendations.
  • Own product development processes to successfully launch new products.
  • Develop strategies to best merchandise products within a digital marketplace platform.


  • Drive revenue and profit growth through development and execution of product and shipping pricing strategies and tactical initiatives for new and existing products.
  • Leverage deep analytics and qualitative research to deliver insights actionable across our business (Supply Chain, Marketing & Commercial teams).
  • Lead pricing experiments globally, working with cross-functional partners to deliver optimal marketplace outcomes.
  • Provide pricing and revenue insights as input to our weekly and monthly management forums.
  • Proactive analysis and insights related to the revenue management as input to weekly operational management forums and reporting.
  • Support our Chief Marketing Officer with promotional decisions, including modeling impact to budget and creating a portfolio of promotional options.

Financial Planning & Analysis:

  • Develop budgets & forecasts for key financial metrics.
  • Lead our Weekly and Monthly Business Reviews, including organizing key inputs (reporting & analysis).
  • Conduct analysis of trends, issues, and opportunities for the business.

Business Ops:

  • Facilitate our annual/quarterly OKR process, ensuring creation and alignment of OKRs cross-functionally and transparent progress updates.
  • Project manage large business projects that require cross-functional collaboration e.g. product launches, new categories etc.
  • Facilitate our annual/quarterly OKR process, ensuring creation and alignment of OKRs cross-functionally and transparent progress updates.
  • Project manage large business projects that require cross-functional collaboration e.g. product launches, new categories etc.

What You’ll Bring:

  • Deep experience (8 years +) in an e-commerce retailer or online marketplace (preferably in the US) within a wider Commercial function with demonstrated domain knowledge across 2 or more of these functional areas; Merchandising, Pricing, Planning, Finance, Strategy, and Product Development.
  • Demonstrated experience leading a function (5 years +) with multiple work streams in an ecommerce/marketplace environment.
  • Analytical capabilities including data extraction (ie SQL), proficiency in conducting experiments and handling large datasets.
  • Experience with business operations roles (OKR methodology), and project management skills.
  • Enjoys working on strategy but also willing to be hands on when required e.g. being deep in daily operational data and doing own analysis
  • Commercial problem solver, experience offering insights and advice not just executing on predetermined plans.
  • Strong coaching and growth mindset, experience building and developing a team.
  • Excellent business and communication skills with proven ability to “influence” in cross-functional global organization.

What We Offer:

  • A high trust culture based on mutual respect
  • Exposure to independent artists
  • Flexible working arrangements
  • Personalised career planning
  • Opportunity to work in a global organisation
  • Equity in your package
  • Monthly Wellness allowance
  • Vouchers and discounts from our Redbubble website
  • Medical, Dental, and Vision benefits are offered for employees and dependents at little or no cost to the employee.
  • Retirement Savings (401k) matching. 100% of employee contribution up to 5% of salary.
  • FSA available for all employees.

We’re creatively inspired commerce. And that inspiration starts with you. With your drive for progress over perfection and your courage to come together in celebration of creativity over convention. You’re inspired by art and those who make it, and we’re inspired by you.

Life at Redbubble

Redbubble is a place where you are encouraged to bring your whole self to work and to always value creativity and compassion above all else. Having the courage to take risks, speak up, ask for help, and connect with others, is how we accomplish more together.

In the same way that we are deeply committed to unlocking infinite opportunities for artists, their customers and the fulfillers, we are dedicated to providing a truly trusting workplace where you can grow, thrive and boldly aim higher than you previously thought possible.

We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees relative to the San Francisco City market, regardless of their location. In pursuit of pay equity and fairness, the starting annual base salary for this position is anticipated to be $220k - $250k. The final offer may be determined by a number of non discriminatory factors, including experience, knowledge, skills, and abilities. All employees may be eligible for other forms of compensation such as stock-based compensation, which are awarded to employees annually, subject to board discretion.


This job is no longer accepting applications

See open jobs at Redbubble.