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Partner Manager (AMER)



Kansas City, MO, USA
Posted on Tuesday, June 18, 2024
SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.
We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any organisation.
Headquartered in Sydney, SafetyCulture has six offices around the world and over 1 million users across the globe.
Due to significant growth in SafetyCulture’s partner program, we are seeking a Partner Manager to join our growing team. The Partnerships team is dedicated to developing revenue-generating relationships that will drive SafetyCulture's continued growth across the AMER region. This presents an exciting opportunity to be a foundational member of the team and contribute to the growth of our partnership program.
This role is an individual contributor position, reporting to the Sr. Director of GTM (Americas) and working closely with the Director of Partnerships. The role is focussed on working with the SafetyCulture go-to-market (GTM) team to transform our partners into SafetyCulture's most enthusiastic advocates.

How you will spend your time:

  • Manage the process of finding and assessing partners who fit the company's partnership and GTM strategies
  • Articulate how SafetyCulture’s solutions add value to partners and their customers
  • Manage end-to-end enablement journey, covering sales, product, commercial, implementation, and process enablement
  • Own and manage the partner portal, ensuring assets are updated in collaboration with marketing/enablement
  • Conduct in-person and online demonstrations of SafetyCulture's solution to partners and their customers
  • Support partner activation through account mapping, co-sell activities, and manage the lead/deal registration process
  • Manage lead/deal registration processes, ensuring adherence to predefined rules of engagement
  • Assist partners through promotional code process for ‘self-serve’ opportunities
  • Work with sales leadership to allocate qualified opportunities, orchestrating co-sell activities between the partner and GTM team
  • Collaborate with the marketing team to develop marketing materials for partners and promote partnerships through events and webinars
  • Collaborate with GTM to identify opportunities for partners to help with existing customers
  • Handle all aspects of partner management, including setting up accounts for partners, conducting group training sessions, and tracking partners' sales and progress to meet goals
  • Make sure that referred customers get the support they need and provide additional help to create advocacy

About you:

  • Possess 3-5 years of experience in a customer-facing role, showcasing a commitment to cultivating enduring relationships with both customers and colleagues
  • Demonstrate initiative as a self-starter with creativity and confidence in presenting ideas in undefined environments
  • Be self-motivated with a proactive mindset, showcasing tenacity to surpass goals
  • Exhibit active listening skills, addressing partner pain points with decisive action
  • Demonstrate exceptional resilience, adapting to change and maintaining a positive attitude in high-pressure situations
  • Flourish in a dynamic, fast-paced environment, exhibiting adaptability to change
  • Excel at building relationships and influencing C-level decision-makers
  • Proficient in crafting and delivering compelling presentations and product demonstrations
  • Communicate clearly and effectively, both verbally and in writing, maintaining a vibrant and energetic attitude for achieving goals collaboratively
  • Collaborate seamlessly with cross-functional teams, emphasizing the importance of giving and receiving feedback for effective teamwork and program progression
  • Possess robust project management skills to coordinate and execute joint initiatives with partners
  • Demonstrate a keen ability to analyze complex challenges, develop innovative solutions, and implement effective problem-solving strategies to drive successful outcomes

Nice to have:

  • Bilingual - Corporate level Spanish language skills as this role will also be working with LATAM based partners. Portuguese language skills also highly regarded
  • Showcase deep understanding of SafetyCulture's SaaS solutions, effectively articulating features, benefits, and competitive advantages.
  • Extensive experience in channel/partnerships roles, focusing on achieving revenue-based outcomes

Why SafetyCulture?

  • Equity with high growth potential and a competitive salary
  • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
  • 401k
  • Generous Medical Insurance plans
  • In-house Chef serving up daily breakfast, lunch and snacksWellbeing initiatives such as subsidised fitness programs, EAP services
  • Paid Parental Leave
  • The work we do has real purpose, we are working to improve how millions of front line workers and leaders do their jobs every day and getting them home safely
  • Access to professional and personal training and development opportunities
  • Hackathons, Workshops, Lunch & Learns;
  • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
  • Freshly brewed coffee, beers, boutique wines and a range of non-alcoholic beverages
  • Quarterly celebrations and team events
  • Pickle Ball Court, modern workspace and pet-friendly office
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS: 888-897-7781 or