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Senior Product Designer



Product, Design
Sydney, NSW, Australia
Posted on Wednesday, June 19, 2024
A little about us
Shippit is Australia’s best connected shipping software. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting the planet in a positive manner: deliveries made through our platform are already 100% Carbon Neutral. Proudly Australian founded, we’re truly global in our approach and have the benefit of being a free moving startup with the security of impacting a growing industry that needs some love and attention. Our recent Series B2 cap raise of $65m has added to our ability to grow and solve some chunky problems.
Watch this - What we do
The role & the team
The Senior Product Designer is an Individual Contributor that forms an integral part of our Product & Engineering teams. The Product Designer leads the Design and Customer Experience strategies and initiatives across the business and provides mentoring and support to our UI/UX Designer.
You will be responsible for designing customer experiences & creating products that merchants will love. You’ll work alongside experienced Product Managers, and Engineers in collaborative cross-functional teams, to help shape the products used by Shippit customers to revolutionise how people send things to anyone, anywhere.

Day to day

  • Designing customer-focused products and experiences.
  • Collaborating closely with Triad (Product Managers, Engineers) and cross-functional teams to create new experiences and enhance existing products.
  • Delivering finished designs for new experiences, ensuring they align with our design system and brand guidelines.
  • Contributing to the evolution and maintenance of the design system used across our products.
  • Creating prototypes of new interactions or concepts to communicate with other teams effectively.
  • Testing ideas with customers or focus groups to ensure they meet user needs and expectations.
  • Working with Marketing and Brand teams to create inspiring visuals.
  • Staying updated with industry trends and continuously growing and learning as a designer and communicator.

Our ideal Shippster

  • Strong background in UI/UX design with a deep understanding of User-Centered Design (UCD) principles.
  • Proven experience in design leadership and mentoring within cross-functional product design teams.
  • Expertise in rapid prototyping, user journeys, and usability principles.
  • Ability to work on multiple projects simultaneously, being actively involved and curious about new features.
  • Proficiency in design software such as Figma, Dovetail and Adobe Suite.
  • Expertise in Customer-Centered Design, with a deep understanding of customer needs, pain points, behaviours, and motivations.
  • Ability to rapidly iterate ideas based on customer feedback to maximise value for customers and the business.
  • Demonstrated ability to manage stakeholders effectively.
  • Experience in designing SaaS-based products is highly desirable.
  • Strong problem-solving aptitude and analytical mind.
  • Excellent communication skills.
Life at Shippit
* Flexible Hybrid - ability to mix your working week between The Shippit office and your home office
* We are all builders - we share our successes! Be rewarded with our Employee Share Option Plan
* Family & Paw friendly - generous parental leave policy and pet friendly office
* Be Healthy - Wellbeing Policy with strong focus on whatever makes you feel good from inside out.
* Enrich your life - travel and explore the world through the flexibility to temporarily work anywhere, yes anywhere in the world for up to 2 weeks of the year
* Fuel your growth journey - Unlocking your potential with a blend of in person and online learning and development opportunities
* Be comfortable - Casual Friday everyday!
* We love to have fun - Team outings, weekly lunches, team events, loaded pantry and the list goes on…
Feel valuable
Join our high-performance culture at Shippit where you can make a difference. We’re on a mission that needs the right #goodhumans to help make ship happen!
Shippit actively supports a diverse workforce at all levels of the company and we all embody the core values that make our business unique. We foster a culture of inclusion at Shippit and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their authentic selves to work. Our mantra is to make ship happen, every single day.
We’re a phenomenal place to work, and we can back that up. Shippit’s been ranked as #6 Best Place to Work by AFR in 2023. . It doesn’t stop there, we have a whole bunch of accolades we earnt over the years which we are super proud of.
Watch this - Culture at Shippit
Our recruitment process - we don’t like to complicate things
1. Phone screening - nice and simple to start, let’s get to know each other.
2. Hiring Manager Interview - impress your potential new Manager.
3. Technical/ Functional Interview - let your skills do the talking.
4. Values Interview - have you got what it takes to be a Shippster?
Get in touch
Let's create something extraordinary and make ship happen! Apply now and join the Shippster family.
We are a 2023 Circle Back Initiative Employer – we commit to responding to every applicant.