Introduction

Here at Skedulo we’re on a mission to support the 2.7 billion people in the world—and the companies that employ them—who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile workforces.

The Skedulo team is a tight-knit group of builders who are passionate about shaping our platform that is relied upon daily by thousands of users across the globe. We are looking for motivated, self-starters who share our values, challenge the status quo, and push the pace of innovation in order to accelerate growth. If you’re drawn to solving hard problems and want to help design software that will make a difference in people’s lives, Skedulo is for you. Visit our website to learn more about what Skedulo does and to learn more about our people and team.

Description

As a Senior Software Engineer II in our Solutions Engineering team, you will be a pivotal leader, providing technical and strategic direction to our Solutions Delivery Teams. You'll be instrumental in ensuring the successful design, implementation, and delivery of technical solutions that meet our customers' needs. This is a highly hands-on role where you'll be a significant contributor to both customer projects and work that contributes to driving efficiencies
and quality across all delivery teams.

Responsibilities

Technical Leadership & Solution Delivery

• Architectural Guidance and Oversight: Provide expert technical design oversight and guidance for complex solutions, ensuring alignment with Skedulo's architectural principles and best practices.
• Code Review and Quality Assurance: Conduct thorough code reviews, offering constructive feedback to ensure code quality, maintainability, and adherence to coding standards.
• Hands-on Development: Actively contribute to the development of technical solutions for customer projects, including complex integrations, custom features, and platform enhancements.
• Technical Problem Solving: Diagnose and resolve complex technical issues, providing effective and efficient solutions to unblock delivery teams and ensure project success.
• Innovation and Experimentation: Dedicate time to exploring new technologies, experimenting with innovative solutions, and contributing to proof-of-concepts that can enhance the Skedulo platform and delivery capabilities.

• Customer-Focused Incident Management: Responsible for supporting critical incidents for their customers to aid retention , actively contributing technical solutions to resolve them.
• Active Managerial Support: Support their Engineering Manager in achieving the team's strategic goals and objectives.
  

Team Enablement & Mentorship

• Mentoring and Coaching: Provide technical mentorship and coaching to junior and mid-level engineers, fostering their growth and development in areas such as design patterns, coding best practices, and problem-solving.
• Knowledge Sharing: Facilitate knowledge sharing sessions and create documentation to disseminate technical expertise and best practices across the Solutions Engineering team.
• Process Improvement: Identify opportunities for process improvements within the Solutions Engineering workflow, leading initiatives to enhance efficiency and collaboration.
  

Strategic Contribution & Business Alignment

• Common Code Contributions: Develop and maintain reusable code components, libraries, and frameworks that accelerate development and improve consistency across all delivery teams.
• Platform Advocacy: Act as a subject matter expert for the Skedulo Pulse Platform, advocating for its capabilities and identifying areas for future enhancement based on customer needs and market trends.
• Customer Engagement: Participate in customer-facing discussions as a technical expert, providing insights and building confidence in Skedulo's technical capabilities.
• Adherence to Strategic Prioritization: Required to follow the official framework, prioritizing critical customer incidents , project escalations , and billable project work in that order.

Minimum Qualifications

• Minimum 2 years in a Senior Engineering role in a Services or Product Engineering team.
• Minimum 7 years full-stack web application development experience with significant exposure to server-side delivery.

Desired Skills & Experience

• Preferred candidates will have experience with service-oriented applications delivered via a public cloud environment (AWS, Azure, GCP)
• Preferred candidates will have experience with NodeJS, Typescript, React and experience with relational database systems (Postgres is an advantage).
• Preferred candidates will have experience setting up and contributing to CI/CD pipelines/environments
• Preferred candidates will have strong working experience with agile development methodologies
• Preferred candidates with proven ability to prioritize and handle work to critical project timelines in a dynamic environment and develop new approaches to complex design problems.
• Preferred candidates will have a team player mentality, will be quick on their feet, agile, and aren't afraid to speak up and voice their opinion

Additional Qualifications

• This position may require no more than 20% travel from time to time as set forth by the Company.
• Must be authorized to work in the country where this position is based without the need for visa sponsorship at time of application.
• Must have reliable internet connection and an at home workstation setup. (For remote positions)

Benefits

Global Offerings

• Competitive Salary Package including 13th month bonus
• New Hire Stock Options
• Employee Referral Bonus Program
• 3 volunteer days per year
• 100% employer paid subscription to Modern Health (includes 6 coaching & 6 therapy session per year)
• A generous budget to spend on setting up your home office or WFH station
• 100% employer paid access to Udemy (Learning & Development)
• Paid Parental Leave for both carers (12 weeks)

Vietnam Specific Offerings

• Hybrid Work Model (3 days in the office & 2 days work from home)
• Private Medical Benefits (PTI Health Insurance) for employee + family
• 100% employer paid annual health check
• 7 paid sick leave days per year
• 20 paid personal leave days per year
• 12 paid public holiday days per year
• Company & Team Offsite Events provided
• Our office offers open and creative workspaces with room to play, reflect, and relax
• Our team works hard but also plays hard; we will challenge your best table tennis and PS4 skills
• Kitchen stocked with snacks & drinks