Introduction

Here at Skedulo we’re on a mission to support the 2.7 billion people in the world—and the companies that employ them—who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile workforces.

The Skedulo team is a tight-knit group of builders who are passionate about shaping our platform that is relied upon daily by thousands of users across the globe. We are looking for motivated, self-starters who share our values, challenge the status quo, and push the pace of innovation in order to accelerate growth. If you’re drawn to solving hard problems and want to help design software that will make a difference in people’s lives, Skedulo is for you. Visit our website to learn more about what Skedulo does and to learn more about our people and team.

Description

We're seeking an innovative and experienced Quality Assurance (QA) Engineer to join our team. You'll play a crucial role in delivering high-quality customization projects and ensuring product excellence through robust software quality assurance processes.

In this role, you'll develop and execute the test plans, scripts, test cases, and test reports. You'll collaborate closely with developers and other QA teams to identify and resolve production issues, ensuring all quality standards are met and our products are fully functional, exceeding expectations. This position demands strong communication and analytical skills, along with a thorough understanding of the Software Development Life Cycle (SDLC).

With a keen eye on customer satisfaction and user experience, you'll enhance product quality through comprehensive functional, performance, smoke, regression, and end-to-end testing, implementing automation where beneficial.

Responsibilities

• Develop test plans: Design and implement detailed test plans to evaluate software functionality, performance, and usability.
• Create test cases: Analyze requirements, specifications, and user stories to develop comprehensive test cases covering various scenarios, ensuring products meet user expectations. You'll also leverage AI for test case generation.
• Execute manual testing: Perform thorough manual testing to identify defects and ensure expected software operation.
• Conduct audits and quality control: Regularly review and audit quality standards to maintain high-quality software and identify any product issues.
• Collaborate with the development team: Work closely with developers and QA team members to identify, troubleshoot, and resolve issues during the software development process.
• Document test results: Record and analyze test results to provide insights into software performance and reliability.
• Perform smoke or regression testing: Conduct smoke and regression testing to ensure that software updates do not impact existing functionality.
• Enhance user experience: Contribute to customer satisfaction and user experience goals through dedicated quality assurance efforts.
• Present Findings: Demonstrate features, bugs, or sprint progress to the Project team.

Minimum Qualifications

• Education: A bachelor’s degree in computer science, information technology, or a related field.
• Experience: Previous experience in software testing, quality assurance, or a QA role in the tech industry, and three years of experience in Web Application Testing.
• Testing Expertise: Solid understanding of software testing methodologies, tools, and processes.
• Communication & Presentation: Good written and verbal communication skills, with the ability to present and demo sprints, features, or bug fixes to project teams.
• Collaboration: A strong teamwork ethic is essential.
• Growth Mindset: Enjoys problem-solving while continuously learning, developing, and applying new skills.

Desired Skills & Experience

• Documentation Expertise: Experienced in writing clear, concise, and comprehensive test plans, test cases, and bug reports.
• Mobile Testing: Proven experience in mobile application testing.
• Agile Proficiency: Experienced in working within an Agile methodology environment.
• Tooling (Beneficial): Working knowledge of the Atlassian Suite (Jira, Confluence, Service Desk) is a plus.
• Team Collaboration (Beneficial): Prior experience working with offshore and distributed teams is beneficial.
• Platform Specific: Experience with testing on the Salesforce platform or CRM is beneficial.

Additional Qualifications

• This position may require no more than 20% travel from time to time as set forth by the Company.
• Must be authorized to work in the country where this position is based without the need for visa sponsorship at time of application.
• Must have reliable internet connection and an at home workstation setup. (For remote positions)

Benefits

Global Offerings

• Competitive Salary Package including 13th month bonus
• New Hire Stock Options
• Employee Referral Bonus Program
• 3 volunteer days per year
• 100% employer paid subscription to Modern Health (includes 6 coaching & 6 therapy session per year)
• A generous budget to spend on setting up your home office or WFH station
• 100% employer paid access to Udemy (Learning & Development)
• Paid Parental Leave for both carers (12 weeks)

Vietnam Specific Offerings

• Hybrid Work Model (3 days in the office & 2 days work from home)
• Private Medical Benefits (PTI Health Insurance) for employee + family
• 100% employer paid annual health check
• 7 paid sick leave days per year
• 20 paid personal leave days per year
• 12 paid public holiday days per year
• Company & Team Offsite Events provided
• Our office offers open and creative workspaces with room to play, reflect, and relax
• Our team works hard but also plays hard; we will challenge your best table tennis and PS4 skills
• Kitchen stocked with snacks & drinks