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IT Operations Manager

Talon.One

Talon.One

IT, Operations
Berlin, Germany
Posted on Saturday, February 24, 2024

ABOUT THE ROLE:

As IT Operations Manager, you will collaborate with our IT Sys Admin to create the best working experience for our Taloners’ around the globe, troubleshoot technical issues so they remain highly productive and take full ownership of implementing scalable tools and solutions for our on-site and distributed team.

ONCE YOU ARE HERE YOU WILL:

  • Craft and steer the IT Operations roadmap, and work cross-functionally with:

    • People Operations team on ensuring Taloners are seamlessly on-& off-boarded, internal process alignment and proper documentation
    • InfoSec team on compliance and auditing (i.e. ISO, SOC2)
    • Internal stakeholders on managing tech vendors and contract renewals
    • Introduce, monitor and maintain work experience and processes to support them
    • Ensure security, access controls and backups for organization-wide tools and data

To streamline operations and enhance security, we are currently in the process of implementing a global hardware distribution vendor and Mobile Device Management (MDM) solution.

WHAT YOU SHOULD BRING TO THE TABLE:

  • Previous experience navigating the challenges of distributed teams
  • A good measure of independence and comfort in working autonomously
  • A knack for troubleshooting across diverse platforms like MacOS, Windows, and Linux
  • Resourcefulness and the ability to find solutions rapidly
  • Mastery of essential tools like Google Workspace, Notion, Slack, Zoom, and Bitwarden administration
  • Fluency in English and a good level of German
  • Awareness of the automation tweaks and secret scripts that would make your job easier and everybody's work life easier

WHAT WE OFFER:

  • Awesome Berlin-based team
  • Team office days and gatherings
  • Full support in your career growth through our learning budget
  • 30 days of vacation + birthday day off + moving day
  • Remote-work abroad up to 90 days
  • Pet-friendly office
  • Home office set-up budget
  • Nilo.health support

WHY YOU SHOULD WORK FOR US:

  • The right attitude: modern methods and a diverse, creative workspace with an open and international culture
  • Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
  • Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
  • A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
  • High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We’d love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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