Product Operations Manager
Talon.One
ABOUT US:
Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.
ABOUT THE ROLE:
As a Product Operations Manager, you will play a critical role in streamlining collaboration and communication, by driving operational excellence across the Product, Engineering, and Go-To-Market teams. You’ll manage key cross-functional processes, ensure visibility and alignment on roadmap updates, and maintain high-quality documentation and tooling standards.
ONCE YOU ARE HERE YOU WILL:
- Serve as the point of contact between Marketing/Product Marketing and the Product team
- Manage the feature request and bug reporting processes, ensuring transparency for stakeholders and the Product team
- Assist PMs in keeping dashboards and data points current and accessible
- Develop and maintain best practices for the Product department
- Own and manage the repository of documentation and workshop templates
- Identify inefficiencies in internal tool usage by GTM and R&D teams; recommend and support tool consolidation and/or migration
WHAT WE NEED YOU TO BRING TO THE TABLE:
- 2–3 years in Product Operations or extensive experience in Product Management within an organization with a mature Product Ops function
- Experience working in Agile environments and in tech startups/scaleups with crossfunctional squads (PM, Designer, Tech Lead, Engineers, QA)
- Adaptability, initiative, and a desire to develop and implement new processes in a fast-paced environment
- B2B SaaS experience, or experience working in a sales-driven environment, is a plus
- 90+ team of engineers, product managers and product designers in Berlin
- Leaders with 8+ years of experience building our promotions engine
- €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
- 30 days of annual leave, plus extra paid days for your birthday and moving day
- Home office setup budget, a monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership
- 20% company subsidy on your pension contributions
- BVG public transport ticket and welcome your furry friend in our dog-friendly Berlin office!
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
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