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趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
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We are seeking a Senior User Experience Designer who can craft outstanding user experiences for our cybersecurity products, serving a wide range of customer types. You will be part of a global User Experience team, working with cross-functional teams such as Product Managers, Developers, Marketing, Visual Designers, Technical Writers, and more to apply user-centered design methodologies and shape innovative solutions. Starting from understanding user needs and business goals, you will leverage your design skills to drive design discussions and decisions.

A passion for enhancing the user journey, combined with strategic thinking and a collaborative mindset, will be essential to your success in this role. You will play a key part in bridging cross-functional expertise, ensuring that the solutions we design are not only innovative but also intuitive, consistent, elegant, and maintainable.

Responsibilities

• Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals.
• Project Execution: Work on scope project work, partner with product management and engineering to balancing short-term delivery needs with long-term product goals.
• Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey.
• Expand and maintain UX guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use
• Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems.
• Collaborative Culture: Foster a culture of collaboration and inclusive decision-making.
• Effective Communication: Document and communicate designs effectively with stakeholders and development teams.
• Process Improvement: Collaborate with UX design leads and team members to improve processes and standards.
• Bonus Points:
  • Knowledge of the cybersecurity industry or IT management.
  • Experience with design systems and platform design work.

Qualifications

• Experience: 3+ years in UX/product design, preferably in SaaS or platform services.
• Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus.
• Communication: Excellent verbal and written communication skills in English and Mandarin.
• Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently.
• Problem-Solving: Ability to solve complex design problems and make data-driven decisions.
• User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs.
• Agile Development: Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Education: Bachelor’s degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience.

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連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World