Head of Solution Engineering
Trend Micro
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Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
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At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here.
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Head of Solution Engineering – TrendAI Netherlands
About the Role
We are looking for a Head of Solution Engineering to lead our local Solution Engineering organization and drive day‑to‑day excellence in PreSales execution for the Netherlands business.
This is a leadership role with responsibility for people leadership, prioritization, and operational alignment across Tech, Sales, Channel, and Marketing. The role focuses on execution and enablement, while working in close partnership with the Technical Director, who owns technical strategy, business initiatives and European/global alignment.
The team currently consists of approximately five Solution Engineers, making this a role that combines hands‑on leadership with clear delegation and scale mindset. Direct customer contact is part of the role as well.
Your Mission
- Lead and continiously develop a high‑performing local Solution Engineering team to ensure we have the right resources and skills for our demand on co-operation in partner and sales opportunities, marketing collaboration and channel a partner collaboration.
- Ensure effective, consistent PreSales execution across customer and partner engagements
- Act as a strong operational counterpart to Sales, Channel and Marketing leadership in a high-performance team
- Translate global and regional direction into practical local execution
Key Responsibilities
Local SE Leadership & Operations
- Lead, coach, and develop the local Solution Engineering team (currently 5+ Solution Engineers)
- Set priorities and ensure focus on the right opportunities and customers
- Own day‑to‑day PreSales execution including customer engagements, demos, POCs, and tenders
- Act as the primary escalation point for complex or high‑impact situations
- Engage in customer interaction as management stakeholder / technical lead and lead with a growth-oriented mindset
The role focuses on leadership, coordination, and quality rather than replacing individual contributors.
Sales, Channel & Marketing Alignment
- Operate as a trusted execution partner to Sales leadership
- Ensure effective SE engagement across direct sales and channel partners
- Support Marketing initiatives with technical input and field readiness
- Contribute to strategic account planning and opportunity qualification
This role does not carry an individual sales quota but has strong influence on revenue outcomes through enablement and execution.
Go‑To‑Market & Customer Engagement
- Support the local go‑to‑market execution by aligning technical activities with Sales priorities
- Help simplify and position TrendAI solutions for customers and partners with Land & Expand initiatives as well as upsell initiatives
- Participate selectively in strategic customer engagements where leadership presence or escalation is required
- Facilitate Sales Enablement activities to keep knowledge current and support our vision of value-oriented storytelling
Collaboration with Technical Director & Global Teams
- Work closely with the Technical Director to execute strategic direction locally
- Provide structured feedback from customers and the field into European and global teams
- Ensure local execution aligns with regional and global initiatives
Local execution decisions and prioritization sit with this role; long‑term technical strategy remains with the Technical Director.
Capability, Capacity & Performance Management
- Own capacity planning and skill alignment for the Solution Engineering team
- Continuously improve SE effectiveness through reviews, metrics, and feedback
- Enforce opportunity and POC reviews to improve focus and win rates
Talent Development
- Coach and mentor Solution Engineers in both technical and professional growth
- Foster a culture of collaboration, learning, and accountability
- Support career development and succession planning
POC & Opportunity Governance
- Own local governance for Proof of Concepts (POCs) to abend to global standards
- Ensure POCs are well‑qualified, value‑driven, and outcome‑focused with a high-quality in documentation and execution
- Balance customer needs with team capacity and business priorities
What You Bring
- Experience leading or mentoring Solution Engineers or PreSales teams
- Strong ability to work closely with Sales while maintaining technical integrity
- Clear communication skills across technical and non‑technical stakeholders
- Pragmatic leadership mindset — structured, collaborative, and execution‑focused
- Experience working in environments with regional or global alignment
You do not need to be an expert in everything — the role is about enabling others and making good decisions, not being the smartest person in every room.
Why This Role
- Clear ownership of local execution and people leadership
- Strong partnership with Sales and a clearly defined Technical Director counterpart
- Opportunity to shape and grow a Solution Engineering organization over time
- Visible impact on customer success and business results
At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.