Logistics Operations Support Specialist

Trend Micro

Trend Micro

Operations, Customer Service

Taipei City, Taiwan

Posted on Apr 9, 2026

Join Trend ‧ Join New Generation

趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
===============================================================

Job Description

  • Support daily logistics operations, including preparing shipping documentation, coordinating with couriers, freight forwarders, and customers’ logistics teams, and tracking deliveries to ensure timely fulfillment
  • Prepare, verify, and maintain shipping documents, ensuring accuracy and compliance
  • Monitor shipment status proactively and resolve delays or logistics-related issues by coordinating with internal and external stakeholders
  • Collaborate closely with internal teams and warehouse, to ensure efficient and accurate order fulfillment
  • Ensure compliance with international import/export regulations as well as company policies and procedures
  • Maintain, update, and ensure accuracy of logistics-related data, records, and documentation in internal systems
  • Provide administrative support to the Logistics team, assisting with reporting, documentation, and process coordination

Qualifications

  • Bachelor’s degree in Business Administration or a related field
  • 2-4 years of experience in logistics or shipment coordination
  • Knowledge of international shipping processes, including import/export regulations and customs documentation
  • Familiarity with shipping documents
  • Proficiency in Microsoft Office applications and experience with ERP systems
  • Good communication and coordination skills, with the ability to collaborate effectively with cross-functional teams
  • Sound problem-solving skills, with the ability to resolve shipment issues in a timely manner
  • Good command of English
  • A team player

===============================================================
連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World