We are looking for a Principal Consultant - Design to provide strategic direction within our Digital Practice, overseeing a team of designers in the delivery of impactful and innovative solutions for our clients.

As a Principal Consultant – Design , you’ll provide strategic design leadership across both pre-sales and project delivery. You’ll be responsible for shaping customer experiences, mentoring designers, and driving growth through creative and human-centred design.

What You’ll Do

• Lead pre-sales conversations to uncover opportunities for design-led engagements based on customer goals and challenges

• Develop compelling proposals outlining approach, rationale, deliverables, timelines, and required skillsets

• Oversee project engagements, ensuring scope alignment, client satisfaction, and risk mitigation

• Build strong relationships with NSW design team members, supporting their growth and development

• Coach and mentor design consultants, helping them achieve their professional aspirations

• Facilitate discovery workshops and brainstorming sessions to define business and project objectives

• Design and manage engagements from brief to launch, ensuring quality and innovation throughout

• Collaborate with client engagement teams to identify new opportunities and shape strategic conversations

• Create innovative customer experiences that drive business outcomes and open new doors
  

About You

You’re a strategic thinker and empathetic leader with a passion for design and a track record of delivering exceptional outcomes. You thrive in collaborative environments and enjoy mentoring others to reach their potential.

Skills & Experience

• Demonstrated experience in design leadership within enterprise or government environments

• Deep expertise in human-centred design, service design, and/or UX/UI practices

• Exceptional communication skills, with a strong ability to engage and influence stakeholders

• Proven track record in pre-sales activities, including proposal development and project scoping

• Skilled in coaching, mentoring, and developing multidisciplinary design or engineering teams

• Confident in facilitating workshops and leading strategic design conversations with clients

Life at Versent

We're a diverse team of motivated humans who think outside the box and strive to deliver what others might consider impossible. At Versent we truly care about our people and put real focus on cultivating a culture of learning, collaboration and growth. We provide our teams with the space, trust, and support, to deliver the best work of their careers. To enable this, we have a culture that places a high value on continual feedback, excellence, and invention anchored in customer success.

We also offer our team:

• Flexibility: We give you the freedom to excel, providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.

• Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing, meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop, practice and become masters of their craft.

• Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options, we offer a range of benefits designed to suit different lifestyles and priorities. There’s something for everyone.

• Health & Wellbeing Programmes: We focus on you as a whole person, with wellbeing initiatives that are to support you mentally, physically, emotionally and financially.

• Connection: Regular social activities across your team and the organisation.

• Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!

• Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.

At Versent, we don't adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isn't just a value, it's a way to gain an edge. If you believe this opportunity is where you can thrive, don't be shy and apply!

If you require any accommodations throughout the interview process, please get in touch with us by emailing careers@versent.com.au.