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AWR Sales Customer Engagement Lead

WORK180

WORK180

Sales & Business Development, Customer Service
United States · Remote
USD 138,600-217,375 / year + Equity
Posted on Sep 8, 2025

AWR Sales Customer Engagement Lead

Remote - US only
Posted
Atlassian
I.T., digital & online media services
5,001-10,000 employees
189 jobs

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Org

The Sales and Success Team at Atlassian is dedicated to driving customer-centric growth and enhancing customer experiences through strategic initiatives and data-driven insights.

Your Future Team

You will join the Sales Customer Engagement Team, which seeks to strengthen strategic relationships with every customer through purpose-built, insights-driven Customer Engagement Programs. We are advancing how Atlassian engages with customers through our Customer Advisory Boards, Executive Briefings, and Executive Engagements.

Minimum Qualifications

  • 10+ years of Enterprise Sales or Sales Program Management experience.

  • Executive communication: the ability to distill customer insights, priorities, and pain points into actionable discussion points for ExecOps.

  • Stakeholder Management: listen and understand the needs of Executive, Office of the CXO, Sales, and customer stakeholders and manage their expectations.

  • Strategy and program management: build a compelling strategy, drive it forward, and creatively remove blockers.

  • Optimization: establishing new ways of working and implementing new processes, tools, and/or technologies to ensure optimal information flow and engagement.

Preferred Qualifications

  • 5+ years in a customer-facing role

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $166,500 - $217,375

Zone B: $150,300 - $196,225

Zone C: $138,600 - $180,950

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.