Why you should join:

As Emergency Quality and Reliability Engineer, you will be support & mentor the current Jnr QE W&C Apprentice helping to oversee the Wire & Cable value stream to ensure all products meet company standards and relevant industry specifications.

Your main tasks:

Customer Quality & Performance

• Advise & mentor the current W&C Jnr QE Apprentice

• Support on Notices of Escape (NOE), escalated or high-impact customer issues, and formal customer improvement programs.

Communication & Collaboration

• Support with customer communications.

• Support & advise on deviations and concessions with customers, ensuring proper documentation and sign-off.

Complaint Management & Problem Solving

• Support with customer complaints using a collaborative ‘TEam’ approach.

• Support the drive for cross-functional engagement to deliver robust timely 8D responses via TECHS, including:
  - Root cause analysis
  - Corrective and preventive actions
  - Validation of effectiveness

Continuous Improvement & Lean Initiatives

• Support & direct the apprentice on “Zero Defect” culture using proactive tools such as:
  - Lean (TEOA)

- PFMEA

- Poka-Yoke

What your background should look like

• • Education & Experience: Has extensive experience in a manufacturing environment, within aerospace, military, or automotive sectors, in a Quality Engineering role – 10 years minimum.
  • Industry Knowledge: SME on Wire & Cable production processes, including material extrusion.
  • Technical Competence: Technically minded with a practical, hands-on approach. Able to interpret a wide range of technical drawings and specifications.
  • Quality Tools & Planning: Experienced in quality planning and the application of tools such as Histograms, Pareto analysis, Measurement System Analysis (MSA), Process Failure Mode and Effects Analysis (PFMEA), and Control Plans.
  • Problem Solving: Skilled in 8D methodology and associated tools including 3x5-Why, Is/Is Not analysis, and Ishikawa (fishbone) diagrams.
  • Collaboration & Influence: Demonstrates strong team spirit and the ability to influence and drive cross-functional collaboration. Comfortable working with internal and external stakeholders across diverse cultures.
  • Organisation & Initiative: Highly organised, self-motivated, and capable of managing multiple tasks. Adapts well to changing priorities and delivers results in a timely manner.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Digital Proficiency: Proficient in Microsoft Office applications.

Competencies