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Senior Technical Writer

XM Cyber

XM Cyber

Marketing & Communications, IT
Tel Aviv-Yafo, Israel
Posted on Monday, May 20, 2024

Description

XM Cyber is a global leader in hybrid cloud security. XM Cyber brings a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premise and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems.

As a senior technical writer in XM Cyber’s Product department, you’ll be responsible for:

  • Maintaining product documentation, including user guides, release notes, known issues, and API guides, according to a 3-week release schedule
  • Collaborating with UX to write and improve feature microcopy and in-app notifications
  • Collaborating with Research to write and improve technique, remediation, and control documentation
  • Tracking and authorizing release contents for Product and CS

Requirements

  • At least 4 years experience in the field
  • Experience with UX writing
  • Proven experience writing API documentation
  • Experience, with recommendations, managing PM, R&D, UX, Research, and CS relationships
  • Ability to work in an environment with dynamic processes
  • Ability to define and hew to templates and style guides
  • English at mother-tongue level
  • Experience with most of these tools: GitHub, Confluence, Jira, Figma, Visual Studio, Pendo, Lokalise, Swagger, Salesforce
  • Experience with most of these languages/formats: YAML, MD, JSON, HTML