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Technical Business Analyst - Payments



Melbourne, VIC, Australia
Posted on Monday, September 25, 2023
About Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a high performing team to take on the outdated banking solutions. If you are passionate about innovation, thrive in fast-paced environments, embrace a challenge, hate bureaucracy, and can’t think of anything more exciting than disrupting the status-quo, then read on to learn more.
As a Technical Business Analyst in the Payments area you will be one of the driving forces behind the definition and design of these products. You will be the resident payment expert involved in design and implementation of the next generation payment solutions spanning across both issuing and acquiring business. Ensuring their compliance to relevant requirements and standards, and that they be auditable for initial and continued accreditation.
You will be surrounded by and work closely with talented and growth-minded engineers working to build these new solutions and customer experiences.

Your responsibilities will include:

  • Reviewing a wide range of documentation provided by card schemes, acquirers and payment institutions, and interpret those requirements in products developed;
  • Producing detailed designs for solutions, which incorporate the analysis of potential solutions, that can be utilised by engineers as the products are developed;
  • Assisting in the management of end-to-end certifications with international and local card schemes (Visa, Mastercard, American Express, JCB, EFTPOS, etc.);
  • Liaising with acquirers, vendors and other stakeholders involved in the certification process;
  • Supporting internal risk and compliance in helping the business keep up with compliance status including PCI-DSS, PCI-PIN certifications;
  • Driving investigations to identify the reasons for failed test cases during certifications and also occasional interoperability issues in production environment and come up with solutions to solve such issues.

What we are looking for:

  • Product Management, Technical and/or BA experience in financial services;
  • Previous experience with international payment scheme card Issuance and/or acquiring businesses;
  • Deep understanding of card payment transaction flow and processes;
  • Working knowledge of ISO8583, AS2805, EMV standards;
  • Experience working in the field of EMV/ NFC/ Tokenization technologies;
  • Strong technical/Computer Science background;
  • Willingness to engage global technology partners and effectively drive consensus, across time zones;
  • Successful track record of working within a cross-functional team, and across multiple stakeholders and geolocations.
How we work
Our team thrives on the energy of being together. While technology connects us virtually, we love the in-person collaboration and spend majority of our work week at our spacious (and fully stocked with snacks) Melbourne CBD office.
Like the rest of the team, you’ll benefit from
A competitive salary package, including equity from an early stage;
A balanced, progressive, and supportive work environment;
Excellent parental leave and other leave entitlements;
A fantastic office environment;
Endless learning and development opportunities;
Plenty of fun and social opportunities - we love to come together as a team;
An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
Being part of one of Australia’s most exciting scale-ups.
At Zeller, we are looking for passionate people with drive and integrity. You are encouraged to apply even if your experience doesn’t exactly match this job description.