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Account Executive (SMB)



Sales & Business Development
Melbourne, FL, USA · Highbridge, UK
Posted on Thursday, October 26, 2023
About Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a high performing team to take on the outdated banking solutions. If you are passionate about innovation, thrive in fast-paced environments, embrace a challenge, hate bureaucracy, and can’t think of anything more exciting than disrupting the status-quo, then read on to learn more.
About the role
As an SMB Account Executive in Zeller’s Sales team, we’ll challenge you to bring your hands-on approach, creative problem solving skills, natural business-development and commercial acumen, self-starter experience and competitive fire to help us be a partner and advocate to Australian SMEs.
Being a Zeller Account Executive is not about hard selling. We believe that building a strong and lasting relationship with a business owner is the key to success. Our merchants come in all shapes and sizes — from family-run businesses, to multi-location chains, to large-scale events, and more. Every day will be different, and you'll thrive on going above-and-beyond to support a variety of merchants, by being a champion for their needs and a supporter of their business. This position is hands-on — you'll be hitting the streets to meet business owners, build a deep understanding of the ins-and-outs of their business, and use that knowledge to position Zeller as the best solution to supercharge their cash flow.
By joining Zeller in our embryonic stages, you'll be integral to scaling our rapidly growing Sales team. This role is ideal for a junior Sales Account Executive or BDR who is not afraid of ambiguity, and gets excited by developing processes while executing in parallel . We are excited to have people join us who will roll-up their sleeves to help establish a healthy pipeline, and define the Sales roadmap that will help to grow one of Australia's most exciting new fintechs.

Role responsibilities

  • You will spend your days prospecting to small, medium and large-sized businesses through outbound lead generation, door-to-door prospecting, cold calling / email, referrals and more, supplemented by a rapidly growing inbound lead pipeline.
  • Build a deep understanding of the pain points and requirements of business owners, then formulate the right Zeller solution to exceed their expectations.
  • Meticulously manage your leads and deals pipeline within the Hubspot Sales Hub with outstanding hygiene and attention to detail.
  • Own the full sales cycle including planning, cold calling, qualifying, obtaining information, due diligence, and closing new deals to achieve in order to exceed your individual targets.
  • Translate complex merchant business banking and merchant services requirements into a succinct, simple and beautiful solution.
  • Deliver an outstanding first impression for Zeller’s merchants by using storytelling, case studies, pitch decks and industry news to inspire them about how we are the right business banking partner for them.
  • Develop commercially sound deals across a wide variety of customer use cases, verticals, and complex economics.
  • Stay up-to-date with SME, technology, fintech, payments, competitor and industry trends that are relevant to your merchants.
  • Collaborate with your Zeller team members across Sales, Marketing, Customer Success, Product and Operations to relay customer feedback.

Qualifications and experience

  • 2+ years of hands-on experience in a BDR or SMB Sales position with proven ability to achieve your quarterly goals.
  • A genuine curiosity and passion about people and their business that will enable you to inspire and share their stories with others.
  • A strong commercial mindset and demonstrated ability to successfully manage and grow revenue.
  • Tertiary education, or a track record of relevant experience that proves it wasn’t needed.
  • Proficient and demonstrable experience in prospecting, identifying target merchants, evaluating buyer interest, recognising decision-making processes, qualifying, creating value-based demonstrations, selling complex solutions, writing proposals, objection handling and negotiating.
  • Self motivated with the ability to work independently or at a distance from your team.
  • A rare competitive fire and desire to win.
  • Strong interpersonal skills and a highly collaborative work style.
  • Excellent written, verbal and oral presentation skills.
  • Agile, ambitious, and motivated to be the best at everything you do.
  • Resilience in the face of adversity and, and an underlying comfort in ambiguity.
  • Strong organisational skills and super abilities to manage a large volume of tasks, responsibilities and deadlines.
  • A healthy entrepreneurial spirit.
  • Experience with Hubspot or similar CRM tools, Google Suite (Docs, Sheets, Slides), Microsoft Suite (Excel, Word, Powerpoint).

Bonus points

  • Experience in SaaS, fintech, or scale-up B2B sales.
  • An established relationship with SME business owners and decision makers.
How we work
Our team thrives on the energy of being together. While technology connects us virtually, we love the in-person collaboration and spend majority of our work week at our spacious (and fully stocked with snacks) Melbourne CBD office.
Like the rest of the team, you’ll benefit from
A competitive salary package, including equity from an early stage;
A balanced, progressive, and supportive work environment;
Excellent parental leave and other leave entitlements;
A fantastic office environment;
Endless learning and development opportunities;
Plenty of fun and social opportunities - we love to come together as a team;
An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
Being part of one of Australia’s most exciting scale-ups.
At Zeller, we are looking for passionate people with drive and integrity. You are encouraged to apply even if your experience doesn’t exactly match this job description.