Junior Risk Analyst
Zeller
IT
Melbourne, VIC, Australia
Posted on May 19, 2025
About Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a high performing team to take on the outdated banking solutions. If you are passionate about innovation, thrive in fast-paced environments, embrace a challenge, hate bureaucracy, and can’t think of anything more exciting than disrupting the status-quo, then read on to learn more.
Roles and Responsibilities
- Monitor fraud Transaction Monitoring System (TMS) alerts, investigate possible matches and minimise losses by taking appropriate action when ‘hits’ are identified.
- Identify and escalate suspicious activity through Unusual Activity Reports (UARs).
- Conduct thorough due diligence on individual and non-individual accounts in line with compliance standards.
- Apply knowledge of chargebacks and recalls to resolve issues and reduce risk.
- Perform credit risk analysis and in-depth reviews and liaise with external administrators on accounts in liquidation.
- Analyse processing history, business model, financial/bank statements and other information to make informed decisions daily.
- Make outbound calls to gather information and support investigations.
- Assist with complex investigations, including gathering evidence, document review, transaction analysis, identifying procedural breaches, and report preparation.
Attributes
- You are humble and have a ‘can-do’ attitude.
- You are a fast learner and love sharing your knowledge with others.
- You love challenging the status quo.
- You thrive on solving problems of significant importance.
- You work autonomously yet collaboratively.
- You can prioritise and remain focused under pressure.
- You have a strong attention to detail.
- You have the ability to read and interpret information and apply to the relevant controls.
- You have well-developed communication skills, including email correspondence.
- Self-sufficient, adaptable to change, and resilient.
Qualifications and Experience
- 1-2+ years of experience in Risk or Compliance.
- Ability to perform well in a fast-paced team-based environment.
~ Bonus points ~
How we work
Our team thrives on the energy of being together. While technology connects us virtually, we love the in-person collaboration and spend majority of our work week at our spacious (and fully stocked with snacks) Melbourne CBD office.
Like the rest of the team, you’ll benefit from
A competitive salary package, including equity from an early stage;
A balanced, progressive, and supportive work environment;
Excellent parental leave and other leave entitlements;
A fantastic office environment;
Endless learning and development opportunities;
Plenty of fun and social opportunities - we love to come together as a team;
An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
Being part of one of Australia’s most exciting scale-ups.
At Zeller, we are looking for passionate people with drive and integrity. You are encouraged to apply even if your experience doesn’t exactly match this job description.