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Hub Operations Manager

Zoomo

Zoomo

Operations
London, UK
Posted on Tuesday, August 27, 2024

ABOUT ZOOMO

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.
Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

We're seeking a results-driven Hub Manager to lead our Birmingham operation. You'll be responsible for driving revenue, profit, and customer satisfaction while building a world-class team.

Your Mission:

  • Develop and execute comprehensive business plans to achieve regional revenue, profit, and market share targets.
  • Achieve revenue and profit targets through strategic planning and execution.
  • Oversee all aspects of hub operations, including retail, fleet management, inventory control and logistics.
  • Foster strong relationships with key stakeholders, including customers, partners, and local authorities.
  • Build, develop, and inspire a high-performing team aligned with Zoomo's values.
  • Ensure adherence to company policies, procedures, and legal requirements.
  • Create an exceptional customer experience through outstanding service.
  • Represent the company at regional industry events and conferences.